Privacy Policy

We ensure the privacy of all our members.

• Gunmetal Stitches Private Limited (“we”, “us”, “our”) is committed to protecting all the information you share with us. We follow stringent procedures to help protect the confidentiality, security, and integrity of data stored on our systems. Our Website encrypts your personal information using Secure Socket Layer (SSL) technology to provide for the secure transmission of all data. Only those employees and/or authorised third parties who need access to your information in order to perform their duties are allowed such access.

Please read this privacy policy carefully by accessing or using our website, you acknowledge that you have read, understand, and agree to be bound to all the terms of this privacy policy and our website terms of use. if you do not agree to these terms, exit this page and do not access or use the website.

ENJOY SECURE SHOPPING

We use encryption technology, digital certificates, secure commerce servers, and authentication to ensure that your personal information is secure online.

YOUR REGISTRATION or USER ACCOUNT

• www.hikbifootwear.com (Website) keeps track of your information to offer you the best possible shopping experience. Before completing your purchase, we ask you for your name, phone number, email, billing and shipping addresses. This information, along with your payment method, is necessary to fulfil your order. This information may be disclosed to specific members of our staff and to select third parties (such as our credit card processor, shipping provider, website hosting partners or other parties who assist us design and/or operate the website or help us analyse collected data). These parties will only use your data for the purpose of carrying out the work as indicated and will be required to keep the information confidential. We will also release personal data if such is required by law. We may also need your email address or phone numbers to contact you if we have questions about your order. We or our associate companies may also use your email address to notify you about new services or special promotional programs, or send you offers or information if you have opted-in. Emails are sent only to www.hikbifootwear.com members who have chosen to receive them (opted-in) or who have made a purchase on our website. At any time, you can notify us that you wish to stop receiving these emails. In addition, we keep a record of your past purchases, returns, and credits. We may also ask you for information regarding your personal preferences and demographics to help us better meet your needs. You may cancel your registration at any time, and you can choose to opt-out of receiving any e-mails and/or sms messages from us. Additionally you can choose to have all your personal information deleted from our database.

If you want to opt-out, delete or modify your personal information, please visit the registration page. We encourage you promptly to update your personal information if it changes.

Data Tracking

• To enhance and personalize your experience with the Website, we store cookies on your computer. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes and contains information about that user. We use cookies to save your time while using the Website, remind us of who you are, and track and target user interests in order to provide a customized experience. Cookies also allow us to collect non-personally identifiable information from you, such as which pages you visited and what links you clicked on. The use of this information helps us create a more user-friendly experience for all visitors. Additionally, we may utilize third-party advertising companies to display advertisements on our Website. As part of their service, they may place separate cookies on your computer. We have no access to or control over these cookies. This Privacy Policy covers the use of cookies by our Website only and does not encompass the use of cookies by any advertisers. Most browsers automatically accept cookies, but you may be able to adjust your browser settings to decline them. Please note that if you decline or delete these cookies, some parts of the Website may not function properly.

SERVER LOGS

• In an effort to make our Website as effective and enjoyable as possible, the computers that operate it collect certain information each time you visit. We store these statistics in server logs. Once again, these statistics do not identify you personally, but provide us information regarding the type of user who is accessing our Website and certain browsing activities of that user. This data may include: the IP address of the user accessing our Website (i.e. the unique I.D. number of the user’s computer), the type of browser (Internet Explorer, Firefox, etc.) and the operating system (Windows, Mac OS, etc.), the Website the user last visited before linking to our Website, how long the user accessed our Website in any given session, and the date and time of access. We may make extensive use of this data at an aggregated level in order to understand how our Website is being used. We may share some of the aggregate findings (not the specific data) with advertisers, sponsors, investors, strategic partners, and others in order to help grow our business.

Privacy Policies Of Third Party Websites

• This Privacy Policy only addresses the use and disclosure of information we collect from you. Other websites that may be accessible through this Website have their own privacy policies and data collection, use and disclosure practices. If you link to any such website, we urge you to review the respective website’s privacy policy. We are not responsible for the policies or practices of third parties.

CHANGES IN POLICY

PRIVACY POLICY

As a footwear brand, HikBi takes privacy seriously and is committed to protecting the personal information of its customers. Our privacy policy outlines how we collect, use, disclose, and protect your personal data in compliance with applicable privacy laws.

1. Information Collection: We collect personal information such as name, email address, shipping address, and payment details when you make a purchase or sign up for our newsletter. Additionally, we may collect information about your browsing behavior on our website using cookies and similar technologies.
2. Use of Information: We use the information collected to process orders, communicate with you about your purchases, provide customer support, and send you marketing communications if you have opted in. We may also use your information to improve our products and services and personalize your shopping experience.
3. Information Sharing: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. We do not sell or rent your personal information to third parties for their marketing purposes.
4. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
6. Your Rights: You have the right to access, update, or delete your personal information. You may also have the right to object to the processing of your personal data or request that we restrict certain processing activities.
7. Changes to Privacy Policy: We reserve the right to update our privacy policy to reflect changes in our information practices. We will notify you of any material changes and obtain your consent if required by law.

By using our website or providing your personal information to us, you consent to the collection, use, and disclosure of your information as described in this privacy policy. If you have any questions or concerns about our privacy practices, please contact us.

Contacting us

Whether you are a new or loyal customer, marketer, publisher, media member or job seeker we would like to stay connected and want to hear from you !.

Mail : customer@hikbifootwear.com 

Call : +91-97-11-036-083 ( 10am to 8pm, Mon to Sat)

Address : Main road vijay mohalla maujpur Delhi-110053